Live on WhatsApp

Every customer gets an answer. You keep working.

Ordela is an AI manager for your customer messages. It replies 24/7 and books appointments in WhatsApp, with Telegram in early access.

First month free · We do the setup

Example conversation. Try tapping Confirm.
Lira Massage Studio online Example
Hi! Do you have time for a massage tomorrow?
Hi! Tomorrow we have 11:00, 14:30 and 17:00 free. Classic massage, 60 min.
Got it: tomorrow at 17:00, classic massage, 60 min. Shall I book it?

Every unanswered message is a customer walking next door.

Today

1 h 15

to reply while you’re with a client

  • A new customer asks for a slot. You’re with a client.
  • You reply. They’ve already booked somewhere else.
  • A booking on paper gets lost, or someone doesn’t show up.
  • Someone asks about Saturday. Nobody sees it until morning.

With Ordela

Instant

at any hour, by text or voice

  • Ordela replies with your free slots and books one.
  • You finish your session. The booking is already in your schedule.
  • Nothing on paper. A reminder went out the day before.
  • Saturday’s free times are offered in seconds.

How it works

Your only job is step one. Ordela and your customers handle the rest.

  1. You + us

    We set it up for you

    Tell us your services, prices, staff and hours. We connect your WhatsApp Business number.

  2. Customers

    They write as usual

    By text or voice, at any hour. Ordela answers, offers free slots and books.

  3. One tap

    Confirmed with a button

    Booking, moving or cancelling needs the customer’s tap. Nothing is booked by mistake.

  4. Ordela

    A reminder the day before

    Customers confirm or move with one button. Fewer empty slots.

What Ordela does

  • Answers 24/7

    At night, at weekends and while you’re with a client.

  • Understands voice messages

    Customers can simply talk. Ordela understands and replies.

  • Books, reschedules and cancels

    Right in the chat, using your real schedule.

  • Sends reminders

    The day before, with a button to confirm or change the appointment.

  • Hands over to you when needed

    When it isn’t sure, it passes the conversation to a person instead of guessing.

  • Only your prices and times

    Prices and availability always come from your data. Ordela never makes them up.

For owners

Manage your schedule by just writing to it.

No complicated software. Write to Ordela the way you’d write to an assistant, and it does the work.

Prefer tapping? A simple mobile admin shows your whole schedule and lets you edit it.

What’s tomorrow?
Tomorrow: 6 appointments. First at 10:00 (Anna, classic massage), last at 18:30.
Move Anna to Thursday
Thursday at 10:00 is free. Move Anna there?Confirm
Close Friday
Close Friday for new bookings?Confirm

Built to be careful

  • Official WhatsApp Business API

    The official WhatsApp Business Platform, not unofficial workarounds.

  • Nothing changes without a tap

    Every booking, reschedule or cancellation needs a button confirmation.

  • A person when it matters

    If Ordela isn’t sure, the conversation goes to you or your staff.

  • Data in the EU

    Schedule and customer data are stored on servers in the European Union.

Getting started

First month free.

We do all the setup, and the first month costs nothing. You’ll know the price before you decide whether to continue.

  • Setup done by us
  • Any small business that takes bookings
Start free

Simple pricing

The first month is free on either plan, and we do the setup.

Basic

Everything a small business needs to answer customers and take bookings.

€25 / month

  • Replies 24/7 in WhatsApp
  • Books, moves and cancels, with reminders
  • Understands voice messages
  • Keeps track of passes, memberships and orders
  • Your assistant in chat: change things by writing
Start free

Fills your free time

Pro

For busier businesses that want every free time filled.

€60 / month

  • Everything in Basic
  • A waiting list that fills cancelled times
  • Invites back customers who haven’t returned, once you approve the list
  • Asks for booking deposits, paid directly to you
  • Numbers on bookings, customers and filled times
Start free
  • Prices are per business, in euros, billed monthly. Taxes such as VAT are calculated at checkout for your location; you see the total before you pay.
  • The first month is free, with no card needed. Nothing is charged automatically when it ends: to continue, you choose a plan and subscribe.
  • Plans renew monthly until you cancel; a cancelled plan runs to the end of the month you paid for. You can ask for a full refund within 14 days of your first payment.
  • Payments are processed by Paddle.com, our reseller and Merchant of Record.

Questions

Is this the real WhatsApp?

Yes. Ordela uses the official WhatsApp Business API. Customers write to your business number in the normal WhatsApp app.

Which messengers does Ordela work with?

WhatsApp, through the official WhatsApp Business API, and Telegram, in early access. Both use the same schedule and settings. Instagram isn’t available yet.

What if Ordela doesn’t know the answer?

It doesn’t guess. It hands the conversation to you or your staff, and you carry on in the same chat.

Can it quote a wrong price?

Prices and free times come only from the data you give us. If something isn’t in your data, Ordela won’t invent it.

How much does it cost?

Basic is €25 a month and Pro €60, per business. Taxes are calculated at checkout depending on where you are, and you see them before you pay. The first month is free, with no card needed; after it, you choose whether to subscribe.

What do I need to start?

Your list of services, prices, staff and opening hours. We do the setup.

Who is Ordela for?

Small businesses that take bookings or answer customers in chat: salons, studios, tutors, repair shops and more.

Does Ordela take payments from my customers?

No. Your customers pay your business directly, as they do today; Ordela only keeps track of bookings, deposits and orders. Your Ordela subscription itself is billed through Paddle.

Will Ordela send marketing messages to my customers?

No bulk messaging. Ordela answers the customers who write to you and sends service messages such as booking confirmations and reminders. Invitations to past customers (Pro) go out only after you approve the list, are capped each week, and anyone can stop them with one tap.

Can I cancel?

Yes, any time. Your plan stays active until the end of the month you paid for, and you aren’t charged again. Use the link in your Paddle receipt or write to support@ordela.app.

Want Ordela in your business?

Leave your details and we’ll connect Ordela to your WhatsApp Business number. The first month is free.

Where do you want to start?

Choose where your customers write to you.

Prefer that we set it up for you? Leave a request